Overview of the program:
Netcool network performance and usage reports can help prevent, detect and analyze service issues throughout the organization. It provides carrier-level scalability and flexibility to help more rapid deployment of next-generation network services and technologies.
details:
Netcool CCAI method
Netcool suite adjust its CCAI method (collect, combine, analyze, automate and informed) to meet business and service assurance. The kit can be realized in each layer CCAI a complete model of the key feature set.
 
"Discovery, collection, correlation and resolution" is defined
"Find, collect, correlate and resolve" with the Netcool suite are important functions related, because in different areas, providers have very different interpretations of these words, so take some time for these words following definition is necessary.
3uni technical services
Phone Support: Provides 7x24 hour telephone support
Pre-sales support: to provide products and solutions to explain the function
Service Support: Provides product installation and implementation
Training Services: Provides products and optimization of the specific use
After-sales support: one-year after-sales support